Shipping & Returns

Shipping

Orders placed on frontcountry.story can only be shipped to the continental U.S., Alaska, and Hawaii. All items ship from the United States

Please allow up to 3 business days to prepare your order for shipment. A business day is Monday - Friday (excluding US holidays). 

Please allow 7 business days for shipping. 

Shipping costs include the cost of Shipping & Handling. 

Tracking

After placing your order, you will receive a receipt and an email confirmation. You can log into your account anytime to track your order. You will also receive an email with your tracking number when your order ships.

You may receive your order sooner or later than the estimated delivery time depending on order processing factors or shipping transit timelines.

Returns

Please see our Refunds Policy 30 days to return after receiving item. 5% restocking fee. Please contact us regarding any quality issues with your product(s). 

If you checked out as a guest, please contact our customer service team by emailing: connect@frontcountry.store.

Contact Us!

In the event that you purchased an item that was on sale (and no longer is), or if we shipped the incorrect item (sorry!), please reach our customer care team and we will be happy to honor your discount on a new order.
We are happy to talk with you directly to address any issues. Please email our support team, include email and phone number so we can connect with you. Ensuring your satisfaction is our #1 priority.